Arizona licensed, bonded & insured·Serving Arizona homeowners since 2005·Peoria design showroom·Written, itemized project scopes·Project-specific payment & warranty terms

Warranty Version Date: July 1, 2026

AE Warranty & Care Details

We stand behind our work, and we also believe in being clear about what a warranty can and cannot cover.

AE Outdoor Living stands behind covered workmanship issues within the scope of our signed agreements. Our warranty is designed to protect customers from legitimate workmanship issues while being honest about outdoor conditions, manufacturer products, living materials, owner maintenance, third-party work, pre-existing site conditions, and events outside AE's control.

Submit a Warranty Request View Warranty Categories

The Big Things to Know

AE warranties AE workmanship within the signed scope.
Manufacturer warranties are separate.
Maintenance matters and records may be required.
Warranty requests must be submitted through the online form.
AE must inspect before coverage is determined.
Non-covered service may be billable.
Pool barriers do not replace adult supervision.
The signed contract and project-specific documents control.

Our Promise

AE will take responsibility for AE workmanship. AE will help customers route legitimate manufacturer claims. AE will not be responsible for neglect, misuse, lack of maintenance, hidden conditions, third-party work, owner changes, vandalism, acts of nature, terrorism, abuse, or conditions outside the signed scope.

How AE Warranty Coverage Works

This page summarizes AE's warranty and care requirements by service category. The signed project agreement, proposal, approved plans, specifications, allowances, exclusions, approved change orders, manufacturer warranties, product manuals, project-specific closeout documents, and written warranty documents control. If there is a conflict between this general website language and the signed project documents, the signed project documents control. AE warranty coverage applies only to work expressly included in the signed agreement and approved written change orders. Items outside AE's contracted scope are not covered simply because they are near, connected to, or affected by the project. Manufacturer warranties, material warranties, applicator warranties, and independent product warranties are separate from AE workmanship coverage unless the signed agreement expressly states otherwise. Nothing on this page is intended to limit any non-waivable rights a customer may have under Arizona law or through the Arizona Registrar of Contractors process.

Arizona ROC Rights and AE Written Warranty

AE's written warranty explains what AE voluntarily covers. Arizona Registrar of Contractors standards, licensing requirements, and customer complaint rights are separate from AE's written warranty and cannot be waived by website language.

Arizona customers may have rights through the Arizona Registrar of Contractors process. AE's warranty terms are intended to clarify our workmanship coverage, manufacturer warranty support, maintenance requirements, exclusions, and claim process. These terms do not limit any non-waivable rights under Arizona law. Customers may verify contractor license status and classification through the Arizona Registrar of Contractors.

What AE Covers

AE warranties covered workmanship issues within AE's contracted scope, subject to the warranty term, exclusions, maintenance responsibilities, manufacturer limitations, and project-specific written documents.

When a covered workmanship issue is confirmed, AE may determine the appropriate repair, replacement, adjustment, correction, or next step based on the project records, site conditions, product availability, manufacturer requirements, and the nature of the issue. AE may assist with manufacturer warranty documentation when AE supplied or installed the product. The manufacturer, supplier, applicator, or product provider determines coverage under its own warranty.

Warranty Summary by Category

Category	AE Warranty	Manufacturer / Product	Key Maintenance
Pool Shell Structure	Limited lifetime structural shell (original contracting homeowner only)	Not applicable to shell structure unless otherwise stated.	Maintain proper water level and drainage. Do not drain or modify the pool without professional guidance.
Pool Finish / PebbleTec	Finish coverage controlled by the applicable finish manufacturer, authorized applicator, and project-specific documents.	PebbleTec/PTI or the applicable finish provider warranty applies.	Follow startup care: brushing, chemistry, no early salt, no early heat, no early vacuum/cleaners/pop-ups.
Pool Plumbing	2 years on AE-installed pool plumbing workmanship.	Product-specific warranties may apply.	Maintain water level, clean baskets/filters, report leaks promptly.
Pool Electrical	2 years on AE-installed electrical workmanship.	Component warranties may apply.	Keep electrical components accessible; do not modify. Report safety issues immediately.
Pentair & Pool Equipment	AE assists with manufacturer claim documentation when AE supplied/installed the product.	Eligible Pentair equipment packages may qualify for up to three years of manufacturer coverage under Pentair's written terms.	Register products when required, maintain chemistry/flow, keep model and serial numbers.
Artificial Turf	2 years on AE installation workmanship.	Up to 10-year product warranty depending on the turf product and manufacturer terms.	Twice-per-year documented turf maintenance required.
Irrigation	1 year on AE-installed irrigation workmanship.	Component warranties may apply.	Monthly inspection, seasonal adjustments, filter/emitter checks.
Sod	90 days, subject to proper irrigation and care.	Not applicable unless otherwise stated.	Immediate watering, consistent moisture, traffic protection, pest/disease monitoring.
Plants and Trees	90 days — one-time replacement, same plant/tree type, comparable installed size subject to availability.	Not applicable unless otherwise stated.	Proper watering, irrigation function, pest monitoring, protection from pets/wildlife.
Hardscape and Pavers	2 years on AE installation workmanship.	Belgard and other manufacturers may provide separate product warranties.	Keep clean, maintain drainage, protect from heavy loads, maintain joint sand.
Polymeric Sand	90 days on installation defects.	Product-specific warranty may apply.	Avoid aggressive pressure washing, maintain drainage, expect touch-ups.
Pergolas and Shade Structures	2 years on AE installation/structural workmanship.	Material warranties vary by manufacturer.	Inspect fasteners, maintain finishes, avoid unapproved attachments/loads.
Landscape Lighting	1 year on AE-installed landscape lighting workmanship.	Fixture, transformer, lamp, and component warranties may apply.	Keep fixtures clear, protect wires, maintain timers/settings.
AE LEDs Permanent Trim Lighting	1 year on installation workmanship.	5 years on covered LED components, subject to written terms.	Protect from electrical surges, third-party work, app/controller misuse, and physical damage.
Glass Panels	Glass panel defect claims must be reported within 90 days after installation/closeout.	Manufacturer coverage may apply.	Inspect at completion, protect from impact, clean properly.
Glass Hardware and Parts	2 years on covered hardware/parts installed by AE / Sonoran Glass.	Product warranties may apply.	Clean non-abrasively, maintain gates/latches, report safety issues.
Pool Barriers — Important Safety Notice	Barrier installation covered under Glass Panels and Glass Hardware terms.	Manufacturer coverage may apply to hardware components.	Maintain gates, latches, hinges, locks, and alarms. Never rely on a barrier as a substitute for adult supervision.
Outdoor Kitchens / BBQ Islands	AE workmanship applies to AE-built masonry, framing, veneer, counters, and installed scope.	Appliances and manufactured components are covered by manufacturer warranties.	Clean appliances, maintain ventilation, protect finishes from grease/heat/chemicals.
Fire Features	AE workmanship applies to AE-installed construction and installation.	Burners, ignition systems, valves, and controls may carry manufacturer warranties.	Keep burner areas clear, do not modify gas/components, service safely.
Misting Systems	AE workmanship applies to AE-installed labor.	Pumps, nozzles, filters, and controls may carry manufacturer warranties.	Clean/replace filters and nozzles, flush system, manage hard water.
Water Features	AE workmanship applies to AE-installed construction and installation.	Pumps, lights, valves, autofills, and controls may carry manufacturer warranties.	Maintain water level, clean filters/baskets, manage algae/minerals.

Customer Maintenance Responsibilities

Outdoor living projects require routine maintenance. AE's warranty covers covered workmanship issues within AE's contracted scope. It does not replace the customer's responsibility to properly maintain the project after turnover.

Depending on the item, maintenance may include watering, brushing, cleaning, pool chemistry, irrigation adjustments, filter cleaning, paver joint maintenance, turf grooming, lighting checks, gate/latch checks, drainage monitoring, plant care, equipment service, and other reasonable owner care.

Maintenance may be performed by the customer, AE, or another qualified provider, but the customer must be able to show that required care was performed. AE may request maintenance records, photos, videos, service invoices, water test reports, irrigation schedules, controller settings, turf care logs, product manuals, or other documentation.

Warranty service, replacement, adjustment, or repair does not restart, extend, or renew the original warranty period unless required by law or expressly stated in writing.

Additional Warranty Terms, Conditions & Customer Responsibilities

AE stands behind AE workmanship within the signed scope. AE will help route legitimate manufacturer claims. AE will not be responsible for neglect, misuse, lack of maintenance, third-party work, hidden conditions, owner changes, unsafe access, vandalism, terrorism, acts of nature, or conditions outside the signed scope.

Warranty Version and Project Applicability

Show

AE may update its public warranty and care terms from time to time. The warranty version that applies to a project is the version incorporated into the signed agreement, proposal, closeout packet, or project-specific warranty document. Later website updates do not automatically expand, reduce, restart, or replace the warranty terms for an already-contracted project unless AE expressly agrees in writing.

When Warranty Coverage Begins

Show

Unless the signed agreement states otherwise, AE warranty periods begin on the earliest of: • The substantial completion date; • The date of final walkthrough; • The date the customer begins using the completed work, product, system, or area; • The date AE makes the work available for use, even if minor punch list items remain. Minor punch list work, warranty adjustments, service calls, manufacturer claims, replacement work, or courtesy visits do not restart, extend, or renew the original warranty period unless required by law or expressly stated in writing.

Prompt Notice Requirement

Show

Customers must notify AE promptly after discovering a possible warranty issue. Delayed notice may affect warranty coverage if the delay prevents AE from inspecting the condition, identifying the cause, reducing damage, preserving evidence, or correcting a covered issue before it worsens. Customers must take reasonable steps to prevent additional damage after discovering a potential issue. This may include stopping use of an unsafe or failing system, shutting off affected equipment when safe, restricting access to an unsafe area, or contacting the appropriate emergency, utility, or service provider when needed.

Inspection Required Before Warranty Coverage Is Determined

Show

AE must be given a reasonable opportunity to inspect the claimed issue before any warranty decision is made. Warranty coverage is not confirmed until AE reviews the signed scope, project records, site conditions, photos, maintenance history, manufacturer information, and any third-party work or changes. If the customer repairs, removes, replaces, modifies, demolishes, drains, cleans, acid washes, pressure washes, cuts, relocates, disposes of, or otherwise alters the affected item before AE has a reasonable opportunity to inspect it, warranty coverage may be denied or limited. This term applies especially to pool finish issues, leaks, turf concerns, paver movement, irrigation failures, plant/tree claims, glass damage, lighting failures, equipment issues, and structural concerns.

Customer Access and Cooperation

Show

Customers must provide reasonable access to the project area, equipment, gates, controls, attic/electrical areas when applicable, irrigation controllers, pool equipment, lighting controls, glass hardware, and other affected systems for inspection or service. Warranty review or service may be delayed or denied if AE cannot safely access the area, if gates are locked, if pets are unsecured, if tenants or property managers restrict access, if site conditions are unsafe, if required information is withheld, or if the customer refuses reasonable troubleshooting, inspection, documentation, or manufacturer claim steps. AE team members and trade partners must be provided a safe work environment. AE may pause non-emergency warranty review or service if the site is unsafe, if access is unreasonable, or if abusive, threatening, or unsafe conduct occurs.

Non-Covered Inspection, Diagnostic, and Service Charges

Show

Submitting a warranty request does not automatically mean the issue is covered by warranty. If AE determines that a warranty request is not covered, inspection fees, diagnostic fees, trip charges, service charges, repair charges, replacement charges, material charges, emergency response charges, or travel charges may apply. AE may provide a paid service option when an issue is not covered by warranty.

Warranty Remedy

Show

For a covered warranty issue, AE will determine the reasonable remedy. Depending on the condition, scope, product availability, manufacturer terms, site conditions, and project records, the remedy may include repair, adjustment, replacement, correction, manufacturer claim support, credit, or another reasonable solution determined by AE. Warranty coverage does not automatically entitle the customer to full replacement, upgraded materials, redesign, refund, replacement of unrelated work, aesthetic changes, or a different product than originally contracted.

Like-Kind Replacement and Product Availability

Show

When replacement is appropriate, AE may use the same product, the same plant/tree type, the same model, or a reasonably similar equivalent if the original item is unavailable, discontinued, backordered, changed by the manufacturer, or no longer reasonably obtainable. Exact color, texture, sheen, grain, batch, dye lot, plant shape, growth habit, glass clarity, hardware finish, LED tone, paver shade, stone pattern, finish texture, or finish match is not guaranteed. Replacement is not an opportunity to change plant type, upgrade materials, redesign the project, change product selections, or substitute a different style unless AE agrees in writing.

Transferability

Show

AE warranties apply only to the original contracting customer and the original project property unless the signed agreement or project-specific warranty document states otherwise. The limited lifetime structural pool shell warranty applies only to the original contracting homeowner and is not transferable unless AE expressly agrees in writing. Manufacturer warranties may have their own transferability rules. AE does not control manufacturer transfer policies. If the property is sold, transferred, leased, rented, or converted to short-term rental, commercial, event, or high-use activity, AE warranty coverage may be affected unless the signed agreement states otherwise.

Residential, Commercial, Rental, and High-Use Conditions

Show

Unless the signed agreement states otherwise, AE warranty terms are based on normal residential use by the original contracting customer. Commercial use, rental use, short-term rental use, event use, public use, tenant use, unusually heavy use, or high-traffic use may require different warranty terms, maintenance obligations, materials, design standards, and service expectations. AE does not warrant damage, accelerated wear, misuse, abuse, neglect, or maintenance failure caused by use beyond the project's contracted design and intended use. This applies to pools, turf, pavers, glass barriers, gates, pergolas, outdoor kitchens, fire features, water features, lighting, and other outdoor living improvements.

Owner-Supplied or Customer-Directed Materials

Show

AE does not warrant owner-supplied materials, owner-purchased products, owner-selected products outside AE's recommendation, used materials, salvaged materials, customer-provided fixtures, customer-provided appliances, customer-provided lighting, customer-provided plants, customer-provided glass hardware, or products supplied by others. If AE agrees to install owner-supplied or customer-directed materials, AE's warranty is limited to AE's installation workmanship only, and only to the extent the product, site condition, and installation instructions allow proper installation. AE is not responsible for missing parts, product defects, incorrect specifications, product incompatibility, late deliveries, shipping damage, discontinued parts, lack of manufacturer support, lack of replacement parts, or warranty claims controlled by the product seller or manufacturer.

Existing Work, Remodels, Repairs, and Project Rescue

Show

For remodel, repair, service, takeover, rescue, or partial-scope projects, AE warranties only the specific work AE performs under the signed agreement. AE does not warranty existing work, prior construction, unknown installation methods, buried conditions, hidden defects, previous contractor work, owner work, abandoned utilities, existing plumbing, existing electrical, existing shell conditions, existing drainage, existing structures, existing waterproofing, existing finishes, existing irrigation, existing lighting, existing gas lines, or systems not expressly included in AE's signed scope. A repair to one part of a system does not create a warranty on the entire system. Photos, walkthroughs, consultations, estimates, diagnostics, and visual observations do not make AE responsible for hidden or existing conditions unless AE expressly assumes that responsibility in a signed written agreement.

Owner-Build, Guided-Build, Build With You, and Consulting Programs

Show

When AE provides design, permit support, bid organization, documentation, consulting, guidance, owner-builder support, or other professional services without serving as the full-service construction contractor for the entire project, AE warranties only AE's written professional deliverables and services. Independent trades, owner-contracted contractors, suppliers, vendors, and manufacturers remain responsible for their own work, products, warranties, means, methods, safety, performance, schedule, and corrections unless AE expressly assumes that responsibility in a signed written agreement. Customers who want one contract, one warranty source, and one company fully responsible for all construction work should choose AE's full-service construction model.

Guardian, Client Care, Aftercare, and Maintenance Programs

Show

AE Guardian, Client Care, aftercare check-ins, warranty routing, project records, reminders, annual reviews, maintenance roadmaps, service coordination, and maintenance support do not expand, extend, restart, or replace AE's construction warranty unless a signed written agreement expressly says otherwise. Client Care and aftercare services may help organize records, route issues, identify maintenance needs, coordinate service, and support long-term project ownership, but they do not make AE responsible for non-covered conditions, third-party work, manufacturer decisions, neglect, misuse, lack of maintenance, improper maintenance, vandalism, acts of nature, or maintenance failures. Paid maintenance programs cover only the services expressly included in the signed maintenance agreement.

Warranty Changes Must Be in Writing

Show

Warranty coverage is created only by the signed agreement, approved change orders, written warranty documents, manufacturer warranties, and project-specific closeout documents. Website content, calculators, AI tools, chat responses, emails, texts, verbal statements, marketing content, social media posts, photos, examples, estimates, preliminary advice, troubleshooting suggestions, and informal communication do not expand, modify, or create warranty coverage unless incorporated into a written agreement signed by an authorized AE representative. No salesperson, project manager, installer, subcontractor, employee, vendor, or representative may expand, modify, extend, or waive AE warranty terms unless the change is in a written document signed by an authorized AE representative.

Maintenance Provider Choice

Show

Required maintenance may be performed by the customer, AE, or another qualified provider unless the signed agreement states otherwise. AE may request reasonable proof that required maintenance was performed, including photos, logs, invoices, water test reports, irrigation schedules, turf maintenance records, equipment service records, pool service records, or other documentation. Damage caused by improper maintenance, lack of maintenance, incorrect service, third-party damage, misuse, neglect, or failure to follow care instructions may be excluded from warranty coverage.

Pool Barrier, Gate, and Latch Immediate Notice

Show

Customers must regularly inspect pool barriers, gates, hinges, latches, locks, alarms, self-closing hardware, and self-latching hardware. If any gate, latch, hinge, lock, alarm, barrier, or safety feature does not operate properly, the customer must stop relying on that feature, restrict access to the pool area, supervise the area, and notify AE or the appropriate service provider immediately. Pool barriers, glass fencing, gates, latches, alarms, covers, and other safety features are important layers of protection, but they do not replace active adult supervision around water. Even when a pool barrier is designed or installed to meet applicable requirements, the homeowner remains responsible for supervising children, guests, pets, and anyone near the pool or water area; maintaining gates, latches, locks, alarms, barriers, and safety devices; complying with applicable state, county, city, HOA, and project-specific requirements; and using the pool area safely. A pool barrier is not a guarantee that drowning, injury, unauthorized access, or unsafe use cannot occur.

Account Status and Warranty Service

Show

Warranty review does not waive any unpaid balance, change order, lien right, payment obligation, or other contract right. AE may defer non-emergency warranty service, courtesy service, or non-covered service while an account is past due, except where prohibited by law or where immediate action is required for safety or damage mitigation.

Manufacturer Warranty Claims

Show

Many products installed by AE are covered by manufacturer, supplier, material, or applicator warranties. These warranties are separate from AE workmanship coverage. AE may assist with documentation and claim routing when AE supplied or installed the product, but AE does not control manufacturer claim decisions, processing times, replacement availability, labor allowances, shipping delays, discontinued parts, or manufacturer warranty exclusions. Manufacturer warranty support does not mean AE is responsible for the manufacturer's decision or for costs not covered by the manufacturer unless the signed agreement expressly states otherwise.

Future Code, HOA, Municipal, Utility, or Rule Changes

Show

AE's warranty does not cover changes required by future code updates, HOA rule changes, municipal requirements, utility provider changes, inspection policy changes, insurance requirements, or changes in laws, ordinances, or enforcement practices after the work is completed unless the signed agreement expressly states otherwise. AE is responsible for the contracted work under the applicable scope and approved documents at the time of construction, subject to the signed agreement and applicable law.

Warranty Is Not Insurance or a Maintenance Plan

Show

AE's warranty is not a property insurance policy, maintenance plan, service contract, or guarantee against damage, aging, wear, weather, misuse, neglect, acts of nature, vandalism, terrorism, theft, third-party work, or owner-controlled conditions. Outdoor living improvements require routine care, inspection, cleaning, adjustment, and maintenance after turnover.

Warranty Documentation and Review

Show

AE may request photos, videos, maintenance records, service logs, product manuals, manufacturer documents, inspection notes, water test reports, irrigation schedules, turf care logs, app screenshots, equipment error codes, and other documentation needed to evaluate a warranty request. AE may document warranty inspections with photos, videos, measurements, written notes, manufacturer communication, trade partner feedback, or service reports. Failure to provide reasonable documentation may delay or limit warranty review.

What AE Warranties Do Not Cover

Unless the signed agreement expressly states otherwise, AE warranties do not cover damage, defects, failure, loss, or performance issues caused by:

Owner neglect, misuse, abuse, abnormal use, lack of care, or failure to follow written instructions.
Unauthorized repairs, adjustments, modifications, or third-party work.
Work outside AE's signed scope.
Pre-existing conditions, hidden conditions, buried debris, old utility trenches, unknown subsurface conditions, unsuitable soil, expansive soil, uncompacted prior fill, erosion, settlement, drainage issues, hydrostatic pressure, groundwater, or prior construction not performed by AE.
Improper watering, overwatering, underwatering, irrigation shutoff, clogged irrigation, improper pool chemistry, improper startup, lack of brushing, improper cleaning, or lack of maintenance.
Manufacturer defects, material defects, supplier delays, product discontinuation, dye-lot variation, natural material variation, or product warranties controlled by third parties.
Normal wear and tear, fading, weathering, patina, mineral buildup, efflorescence, shrinkage, minor movement, cosmetic variation, or outdoor aging.
Acts of nature, including monsoon events, wind, hail, lightning, flood, freeze, excessive heat, fire, dust storms, earthquakes, pests, animals, wildlife, or falling objects.
Vandalism, theft, terrorism, civil unrest, impact damage, abuse, or misuse.
Damage caused by pets, children, guests, tenants, landscapers, pool service companies, utility companies, other contractors, or property managers.
Consequential damages, loss of use, inconvenience, water cost, utility cost, plant stress, aesthetic preference, upgraded replacement, or similar indirect costs unless required by law or expressly stated in writing.

If a customer believes there is a warranty issue, AE wants to know. We review warranty requests seriously and fairly. If the issue is covered, we will determine the appropriate repair, replacement, adjustment, or next step. If the issue is not covered, we will explain why and, when possible, provide a path for paid service, manufacturer support, or referral to the appropriate party.

Detailed Warranty Categories

Expand any category to review the warranty term, required maintenance, records to keep, what is not covered, and claim requirements.

Pool Shell Structure

Limited lifetime structural shell (original contracting homeowner only)

Show

Warranty

This warranty applies only to the structural pool shell built by AE as part of the original contracted pool construction scope. It does not apply to pool finish, tile, coping, decking, plumbing, electrical, equipment, plaster, pebble finish, stone, hardscape, drainage, landscaping, water features, or surrounding improvements unless those items are separately covered in writing. A covered structural shell issue means a confirmed structural failure of the AE-built shell caused by defective AE workmanship in the original shell construction.

Required Maintenance

Maintain proper pool water level.
Maintain proper drainage around the pool and deck.
Keep deck drains, yard drains, scuppers, channel drains, and drainage paths clear.
Do not drain the pool without professional guidance.
Do not drill, core, anchor, remodel, or attach anything to the shell without written approval.
Report unusual cracking, settlement, water loss, or movement promptly.

Records to Keep

Pool service records.
Water level concerns.
Drainage or leak documentation.
Photos of any crack or movement when first noticed.

What Is Not Covered

Surface, shrinkage, cosmetic, finish, tile, coping, or deck cracks that do not constitute structural shell failure.
Pool finish issues (plaster, pebble, discoloration, mottling, staining, scaling, etching, delamination, calcium, texture/color variation).
Plumbing leaks, equipment leaks, electrical issues, light niches, returns, skimmers, autofill lines, deck drains, or penetrations unless separately covered.
Damage from improper chemistry, improper startup, failure to brush, low water level, or failure to follow pool-care instructions.
Damage from draining the pool without professional guidance.
Hydrostatic pressure, groundwater, expansive soil, soil movement, settlement, erosion, flooding, washout, drainage failure, or subsurface conditions outside AE's contracted and engineered scope.
Pre-existing site conditions, prior construction, hidden debris, buried organic material, old trenches, uncompacted prior fill, abandoned utilities, old footings, caliche/rock issues, or unsuitable soil conditions not visible or not included in AE's contracted correction scope.
Damage from owner changes, third-party work, unauthorized repairs, remodels, additions, attached structures, heavy loads, impact, misuse, abuse, vandalism, fire, terrorism, civil unrest, acts of nature, monsoon events, flood, lightning, freeze, excessive heat, earthquake, or other events outside AE's control.
Any pool not built by AE (owner-build, guided-build, rescue, remodel, or repair) unless the signed agreement expressly grants structural shell coverage.

Submit Warranty Request for Pool Shell Structure

Pool Finish / PebbleTec

Finish coverage controlled by the applicable finish manufacturer, authorized applicator, and project-specific documents.

Show

Warranty

When AE installs or contracts for a PebbleTec/Pebble Technology International finish, the finish is subject to the applicable PebbleTec/PTI material warranty, authorized applicator workmanship warranty, product registration, startup procedures, maintenance requirements, exclusions, and claim procedures. AE may assist with documentation and claim routing, but PTI, the authorized applicator, manufacturer, or applicable warranty provider determines material and/or product warranty coverage.

Manufacturer / Applicator References

Required Maintenance

Fill the pool without interruption using clean, potable water; do not stop the fill.
Do not fill with soft water unless specifically approved.
Keep everyone, including pets, out of the pool until it is full, circulating, and chemically balanced.
Follow startup equipment run-time instructions.
Brush heavily during startup — 3× per day for the first 3 days, 2× per day for the next 10 days, weekly after startup.
No salt for 30 days.
No heat for 30 days unless AE gives written approval.
No vacuum, wheeled cleaner, robotic cleaner, or automatic cleaner for 30 days.
No in-floor pop-ups for 30 days unless AE approves.
No homeowner-added CYA/stabilizer for 5 days unless directed by AE or the startup technician.
No homeowner-added acid for the first 10 days unless directed by AE or the startup technician. Controlled professional pH adjustment may be required; do not dump acid onto the finish.
Test water regularly and save chemistry records.
Do not judge final color, exposure, or shading too early — startup and balance can affect appearance.

Records to Keep

Weekly water test reports.
Chemical addition records.
Pool service invoices.
Startup records.
Photos of the finish.
Confirmation of whether salt, heat, cleaners, vacuums, or pop-ups were used during the first 30 days.
Name of pool service provider, if applicable.

What Is Not Covered

Improper water chemistry.
Failure to follow startup instructions or brush during startup.
Scale, calcium buildup, staining, etching, discoloration, roughness, algae, or surface degradation caused by chemistry or maintenance issues.
Color variation, shading, mottling, pigment variation, exposure variation, texture variation, or differences from samples, photos, or showroom displays.
Normal pebble or glass-bead loss during curing/startup.
Damage from salt, heat, or automatic cleaners used too early.
Damage from soft water, aggressive water, or improper chemical addition (including chemicals placed in the skimmer or directly on the finish).
Cracking, delamination, or issues from structural movement, freezing/thawing, draining, hydrostatic pressure, soil movement, or shell conditions.
Incidental costs such as water, chemicals, utility costs, temporary inconvenience, or loss of use unless required by law or expressly stated in writing.

Claim Requirements

Customer name, project address, completion/startup date.
Finish product name/color, if known.
Photos and videos of the concern; date it was first noticed.
Name of pool service company, if applicable.
Weekly water test records and chemical addition records if available.
Confirmation of whether salt, heat, vacuum, automatic cleaner, or pop-ups were used during the first 30 days.
Confirmation of whether the pool was drained, acid washed, serviced, repaired, or modified by anyone after turnover.

Acknowledgment: I understand that pool finish warranty coverage depends on the applicable manufacturer/applicator warranty, AE's written warranty terms, proper startup, proper brushing, proper water chemistry, ongoing maintenance, and documentation. Failure to follow startup instructions, failure to maintain water chemistry, early salt use, early heating, early vacuum/automatic cleaner use, improper acid use, or third-party work may affect or void warranty coverage.

Submit Warranty Request for Pool Finish / PebbleTec

Pool Plumbing

2 years on AE-installed pool plumbing workmanship.

Show

Warranty

AE provides a 2-year workmanship warranty on AE-installed pool plumbing.

Required Maintenance

Maintain proper water level.
Keep skimmer baskets, pump baskets, and filters clean.
Report leaks promptly.
Protect exposed plumbing from impact.
Do not change valves, bypasses, or plumbing settings without understanding the system.
Keep equipment running as required during freeze warnings.
Use qualified pool professionals for service.

Records to Keep

Pool service invoices.
Leak photos/videos.
Water level observations.
Equipment service notes.

What Is Not Covered

Leaks or failures caused by freeze, impact, ground movement, roots, third-party work, owner modifications, improper valve operation, low water level, pump running dry, clogged lines, improper service, or hidden/pre-existing conditions.

Submit Warranty Request for Pool Plumbing

Pool Electrical

2 years on AE-installed electrical workmanship.

Show

Warranty

AE provides a 2-year workmanship warranty on AE-installed pool electrical work.

Required Maintenance

Keep panels, junction boxes, transformers, and controls accessible.
Do not open, modify, splice, bypass, or relocate electrical components.
Test GFCI devices as recommended by the manufacturer or electrician.
Keep water directed away from electrical areas.
Report tripping breakers, flickering lights, burning smell, heat, or shock concerns immediately.

Records to Keep

Service invoices.
Photos/videos of the issue.
Dates of breaker trips or failures.
Third-party electrical work disclosure.

What Is Not Covered

Utility issues, surges, lightning, owner modifications, third-party electrical work, overloaded circuits, water intrusion caused by others, rodents, impact, misuse, or acts of nature.

Submit Warranty Request for Pool Electrical

Pentair & Pool Equipment

AE assists with manufacturer claim documentation when AE supplied/installed the product.

Show

Warranty

The manufacturer determines whether a claim is approved and what remedy applies. Pentair pool products may qualify for manufacturer coverage subject to Pentair's current written terms, product eligibility, installation requirements, registration requirements, proof-of-purchase requirements, exclusions, and claim procedures. Eligible Pentair equipment packages may qualify for up to three years of manufacturer coverage under Pentair's written terms.

Required Maintenance

Register equipment when required.
Keep model and serial numbers.
Maintain proper water chemistry and flow.
Clean filters, baskets, and strainers.
Keep equipment area clear and ventilated.
Protect equipment from flooding, rodents, impact, and unauthorized service.
Follow manufacturer manuals.

Records to Keep

Equipment registration.
Model and serial numbers.
Pool service records.
Water test reports.
Repair invoices.
Photos/videos of error codes or leaks.

What Is Not Covered

Manufacturer defects outside AE workmanship.
Low water level; pump running dry; poor chemistry.
Electrical surges; lightning; rodents; flooding.
Improper installation by others; unauthorized repairs; improper settings.
Freeze; neglect; misuse.

Submit Warranty Request for Pentair & Pool Equipment

Artificial Turf

2 years on AE installation workmanship.

Show

Warranty

Product warranty coverage is controlled by the manufacturer and may require proof of purchase, product information, photos, maintenance records, and claim review. AE may assist with documentation and claim routing.

Required Maintenance

Weekly / as needed: remove leaves and debris with a leaf blower, plastic rake, turf rake, or soft broom.
Pick up pet waste immediately; rinse pet-use areas regularly and use turf-safe enzymatic cleaner as needed.
Keep food, grease, gum, paint, oil, and pool/harsh chemicals off the turf; clean spills promptly with turf-safe products.
Watch for drainage changes; inspect surrounding grades, irrigation, downspouts, drains, and landscape changes.
Keep hot objects, reflective glass, grills, fire pits, cigarettes, and hot tools away from turf.
Monthly: brush high-traffic areas against the grain; check seams and edges; rinse dusty areas; remove weeds at edges; inspect and redistribute infill.
Twice per year (approximately every six months): full debris removal, power brooming/deep brushing, fiber lifting in traffic areas, infill inspection and replenishment, pet-area deodorizing/enzyme treatment, seam/edge inspection, weed removal, drainage inspection, and rinse-down.
Photo-document maintenance and keep a log or invoice.

Records to Keep

Installation or project completion date.
Photos of the turf at turnover, if available.
Photos or videos of the current concern.
Dates of turf maintenance performed.
Professional maintenance invoices or homeowner maintenance log with photos.
Pet-use disclosure.
Description of cleaning products used.
Whether landscapers, pool service, pets, children, tenants, or other contractors have worked on or affected the turf area.
Whether furniture, grills, fire pits, heaters, mirrors, windows, or reflective surfaces are near the turf.

What Is Not Covered

Lack of required maintenance or reasonable maintenance documentation.
Pet damage, chewing, digging, urine odor, waste buildup, or improper pet-area cleaning.
Heat/reflection damage from windows, mirrors, glass railings, grills, fire pits, or reflective surfaces.
Damage from sharp objects, furniture legs, tools, gravel, monsoon debris, vandalism, or misuse.
Seam or edge movement caused by third-party landscaping, digging, irrigation work, or surrounding construction.
Drainage changes caused by grading, downspout, or landscape modifications by others.
Weed intrusion from surrounding landscape not maintained by AE.
Normal traffic-area flattening between brushing.
Fading and normal weathering over time.
Acts of nature, terrorism, or events outside AE's control.

Claim Requirements

Photos/videos of the current concern.
Twice-per-year maintenance records (professional invoices or homeowner log with photos).
Pet-use disclosure.
Disclosure of nearby reflective/heat sources.
Disclosure of any third-party work near the turf.

Acknowledgment: I understand that artificial turf requires routine maintenance and twice-per-year documented maintenance. Lack of maintenance, pet damage, odor, heat damage, drainage issues, third-party damage, misuse, or failure to provide reasonable maintenance documentation may affect warranty coverage.

Submit Warranty Request for Artificial Turf

Irrigation

1 year on AE-installed irrigation workmanship.

Show

Warranty

AE provides a 1-year workmanship warranty on AE-installed irrigation.

Required Maintenance

Inspect the system monthly.
Adjust seasonally for changing weather and plant needs.
Check filters, emitters, drip lines, valves, and heads.
Watch for dry spots, over-saturated areas, leaks, and controller alerts.
Protect valve boxes, wiring, and controllers from digging and third-party work.

Records to Keep

Controller settings and screenshots.
Photos/videos of leaks, dry spots, clogs, or broken areas.
Service invoices.
Any third-party digging, landscaping, or utility work.

What Is Not Covered

Damage from digging, third-party landscaping, utility work, roots, animals, or vehicles.
Clogged emitters due to hard water or debris.
Owner-changed controller settings.
Freeze damage.
Overwatering, underwatering, or plant loss due to owner-controlled schedules.

Submit Warranty Request for Irrigation

Sod

90 days, subject to proper irrigation and care.

Show

Warranty

AE provides a 90-day sod warranty subject to proper irrigation, watering, care, and traffic protection.

Required Maintenance

Water immediately after installation and keep consistently moist during establishment.
Follow AE watering guidance.
Protect from foot and pet traffic during establishment.
Monitor for pests, disease, and irrigation coverage gaps.

Records to Keep

Watering schedule and controller settings.
Photos during establishment.
Any third-party landscape or irrigation work.

What Is Not Covered

Improper watering (over or under).
Irrigation shutoff or failures caused by owner or third parties.
Pet damage, urine burn, or traffic damage.
Pests, disease, weather extremes, or dormancy.
Areas with poor sunlight, drainage, or existing soil issues outside AE's contracted correction scope.

Submit Warranty Request for Sod

Plants and Trees

90 days — one-time replacement, same plant/tree type, comparable installed size subject to availability.

Show

Warranty

AE provides a 90-day plant/tree warranty covering one-time replacement of the same plant/tree type and comparable installed size, subject to availability.

Required Maintenance

Follow AE watering guidance.
Confirm irrigation is functioning at each plant.
Monitor for pests, disease, and animal damage.
Protect from pets, wildlife, and traffic during establishment.

Records to Keep

Irrigation controller settings and screenshots.
Photos of plants at delivery and during establishment.
Watering frequency notes.
Any third-party pruning, fertilizing, or chemical treatments.

What Is Not Covered

Improper watering.
Irrigation shutoff, failure, or third-party changes.
Pets, wildlife, or pest damage.
Storm damage or extreme weather.
Owner or third-party pruning, transplanting, chemical treatments, or fertilization.
Plants moved after installation.

Submit Warranty Request for Plants and Trees

Hardscape and Pavers

2 years on AE installation workmanship.

Show

Warranty

AE provides a 2-year workmanship warranty on AE-installed hardscape and pavers. Product manufacturers may provide separate product warranties for the pavers themselves.

Required Maintenance

Keep the surface clean.
Maintain surrounding drainage and grading.
Protect from vehicles or loads outside the designed use.
Maintain polymeric joint sand as recommended; expect periodic touch-ups.
Use non-abrasive cleaning methods.

Records to Keep

Photos of drainage, surrounding grades, irrigation, trees, affected joints, and the issue.
Disclosure of heavy vehicle or equipment use.
Disclosure of pressure washing, sealing, cleaning chemicals, or third-party work.

What Is Not Covered

Efflorescence, natural color variation, dye-lot variation, or weathering.
Damage from vehicles, heavy loads, roots, settlement outside AE's contracted scope, or third-party work.
Damage from aggressive pressure washing, harsh chemicals, or improper sealing.
Movement caused by drainage changes, irrigation leaks, or grading changes by others.

Submit Warranty Request for Hardscape and Pavers

Polymeric Sand

90 days on installation defects.

Show

Warranty

AE provides a 90-day workmanship warranty on polymeric sand installation defects.

Required Maintenance

Avoid aggressive pressure washing.
Maintain drainage around the paved area.
Expect periodic joint touch-ups as part of ownership.

Records to Keep

Photos of affected joints and surrounding drainage.
Disclosure of pressure washing or cleaning products used.

What Is Not Covered

Wash-out from aggressive pressure washing.
Wash-out from drainage or irrigation issues by others.
Normal touch-up needs after heavy weather or heavy use.

Submit Warranty Request for Polymeric Sand

Pergolas and Shade Structures

2 years on AE installation/structural workmanship.

Show

Warranty

AE provides a 2-year workmanship warranty on AE-installed pergolas and shade structures. Material and product warranties are controlled by the applicable manufacturer.

Required Maintenance

Periodically inspect fasteners and hardware.
Maintain finishes per manufacturer instructions.
Do not attach heavy loads, swings, hammocks, TVs, misters, lights, or shade fabric without written approval.

Records to Keep

Model and serial numbers, if applicable.
Photos/videos of the concern.
Any attachments or modifications made after turnover.

What Is Not Covered

Damage from unapproved attachments or loads.
Wind, storm, or acts of nature.
Finish weathering over time.
Owner or third-party modifications.

Submit Warranty Request for Pergolas and Shade Structures

Landscape Lighting

1 year on AE-installed landscape lighting workmanship.

Show

Warranty

AE provides a 1-year workmanship warranty on AE-installed landscape lighting.

Required Maintenance

Keep fixtures clear of debris, mulch, and plant overgrowth.
Protect low-voltage wires from digging and landscaping.
Maintain timer, photocell, and controller settings.
Report outages promptly.

Records to Keep

Transformer, controller, and app screenshots.
Photos/videos of the outage or issue.
Any nearby electrical, roofing, painting, stucco, fascia, landscaping, or remodeling work.

What Is Not Covered

Damage from digging, landscaping, roofing, painting, stucco, or fascia work by others.
Utility issues, surges, or lightning.
Overloaded circuits or owner-added fixtures.
Rodents, pets, or impact damage.

Submit Warranty Request for Landscape Lighting

AE LEDs Permanent Trim Lighting

1 year on installation workmanship.

Show

Warranty

AE LEDs permanent trim lighting: 1-year installation workmanship warranty plus 5 years on covered LED components subject to written terms.

Required Maintenance

Protect the system from electrical surges (surge protection recommended).
Do not modify wiring, controllers, or the app configuration without AE approval.
Do not allow third parties to work on or near the trim without notifying AE.
Report outages, color issues, or app problems promptly.

Records to Keep

App/controller screenshots.
Photos/videos of the affected section.
Any electrical, roofing, painting, or fascia work performed by others.

What Is Not Covered

Damage from surges, lightning, or utility issues.
Damage from roofers, painters, or contractors working on fascia or the roofline.
Owner or third-party modifications to wiring or controllers.
Physical damage or impact.

Submit Warranty Request for AE LEDs Permanent Trim Lighting

Glass Panels

Glass panel defect claims must be reported within 90 days after installation/closeout.

Show

Warranty

Any glass panel defect claim must be reported within 90 days after installation/closeout. Manufacturer product coverage may apply separately.

Required Maintenance

Inspect all panels carefully at completion — before use.
Protect panels from impact.
Clean with non-abrasive glass-safe products only.

Records to Keep

Photos of panels at completion.
Photos/videos of the defect or issue.
Date the issue was first noticed.

What Is Not Covered

Defect claims reported outside the 90-day window.
Impact damage.
Hard-water staining and calcium deposits.
Damage from abrasive cleaners.
Damage from monsoon debris, pets, children, guests, tools, landscaping equipment, gravel, vandalism, terrorism, or acts of nature.
Movement caused by decks, slabs, pavers, soil, walls, posts, surrounding structures, or third-party work.

Submit Warranty Request for Glass Panels

Glass Hardware and Parts

2 years on covered hardware/parts installed by AE / Sonoran Glass.

Show

Warranty

AE provides a 2-year warranty on covered hardware and parts installed by AE or Sonoran Glass. Product warranties may apply separately.

Required Maintenance

Clean hinges, latches, and hardware with non-abrasive, non-corrosive products.
Periodically check gate latches, hinges, closing speed, and locks.
Report safety issues (latch failure, closer failure, panel movement) immediately.

Records to Keep

Photos/videos of gate, latch, hinge, lock, hardware, or safety issue.
Disclosure of impact, cleaning products used, or third-party work.

What Is Not Covered

Damage from impact, abuse, or owner modifications.
Corrosion from harsh cleaners, chlorine bombs, or improper chemicals.
Failure to maintain gates, latches, hinges, closing speed, locks, or required safety function.
Adjustment issues caused by settlement or surrounding structures outside AE's scope.

Submit Warranty Request for Glass Hardware and Parts

Pool Barriers — Important Safety Notice

Barrier installation covered under Glass Panels and Glass Hardware terms.

Show

Warranty

Barrier hardware and panel coverage follow the Glass Hardware and Glass Panels terms above. Compliance with applicable state, county, city, HOA, and project-specific pool safety requirements is the homeowner's responsibility after turnover.

Required Maintenance

Check gates, latches, hinges, and closing speed regularly.
Maintain alarms and safety devices per manufacturer instructions.
Confirm compliance with all applicable pool safety requirements.
Actively supervise children, guests, and pets around water at all times.

Records to Keep

Photos of barrier and hardware at completion.
Records of any gate, latch, or barrier maintenance.

What Is Not Covered

Any implication or claim that a pool barrier guarantees drowning, injury, unauthorized access, or unsafe use cannot occur.
Failure to maintain gates, latches, hinges, closing speed, locks, or required safety function.
Damage or movement caused by pets, children, guests, third-party work, or events outside AE's scope.

Acknowledgment: I understand that pool barriers, glass fencing, gates, latches, alarms, covers, and other safety features do not replace active adult supervision around water. I remain responsible for supervising anyone near the pool or water area and for maintaining gates, latches, locks, alarms, barriers, and safety devices.

Submit Warranty Request for Pool Barriers — Important Safety Notice

Outdoor Kitchens / BBQ Islands

AE workmanship applies to AE-built masonry, framing, veneer, counters, and installed scope.

Show

Warranty

AE workmanship applies to AE-built masonry, framing, veneer, counters, and installed scope. Appliances and manufactured components are covered by manufacturer warranties.

Required Maintenance

Clean appliances per manufacturer instructions.
Keep burners, grease trays, vents, drawers, doors, and cabinets clean.
Cover appliances when recommended.
Keep drainage and ventilation clear.
Do not store chemicals or combustibles in improper areas.
Protect counters and finishes from heat, grease, acidic products, and impact.
Use qualified professionals for gas or electrical service.

Records to Keep

Appliance manuals, model, and serial numbers.
Cleaning and service invoices.
Photos/videos of the issue.

What Is Not Covered

Grease fires, misuse, or improper cleaning.
Corrosion from neglect.
Appliance failure controlled by manufacturer warranty.
Gas supply or third-party electrical issues.
Owner modifications or third-party repairs.
Weathering, staining, heat damage, or impact damage.

Submit Warranty Request for Outdoor Kitchens / BBQ Islands

Fire Features

AE workmanship applies to AE-installed construction and installation.

Show

Warranty

AE workmanship applies to AE-installed fire feature construction and installation. Burners, ignition systems, valves, controls, media, and components may carry manufacturer warranties.

Required Maintenance

Keep burner areas clear of debris.
Keep fire media properly placed.
Do not operate in unsafe wind or weather conditions.
Do not modify gas lines, burners, ignition, controls, or media.
Keep drains clear when applicable.
Use qualified professionals for gas or ignition service.

Records to Keep

Model and serial numbers.
Service invoices.
Photos/videos of the issue.
Disclosure of any gas service or modifications.

What Is Not Covered

Misuse, wind issues, water/debris intrusion.
Clogged burners, gas supply changes.
Owner modifications or third-party service.
Corrosion from neglect.
Fire damage, impact, vandalism, terrorism, or acts of nature.

Submit Warranty Request for Fire Features

Misting Systems

AE workmanship applies to AE-installed labor.

Show

Warranty

AE workmanship applies to AE-installed misting system labor. Pumps, nozzles, filters, controls, and components are covered by manufacturer warranties where applicable.

Required Maintenance

Clean or replace filters as required.
Flush the system as needed.
Clean or replace clogged nozzles.
Protect pump and controls from weather exposure as designed.
Winterize or protect during freeze conditions when applicable.
Use appropriate water treatment if hard water causes scale buildup.

Records to Keep

Filter and nozzle maintenance records.
Service invoices.
Photos/videos of leaks or performance issues.

What Is Not Covered

Scale buildup and hard-water damage.
Clogged nozzles or lack of filter maintenance.
Freeze damage.
Pump misuse or dry running.
Electrical issues caused by others.
Owner modifications or third-party service.

Submit Warranty Request for Misting Systems

Water Features

AE workmanship applies to AE-installed construction and installation.

Show

Warranty

AE workmanship applies to AE-installed water feature construction and installation. Pumps, lights, valves, autofills, and controls may carry manufacturer warranties.

Required Maintenance

Maintain proper water level.
Clean filters, baskets, and strainers.
Remove leaves and debris.
Maintain water chemistry when applicable.
Keep pumps from running dry.
Inspect for leaks or unusual noise.
Control algae and mineral buildup.
Keep drains and overflow paths clear.

Records to Keep

Service records.
Photos/videos of the issue.
Chemical/cleaning records if applicable.
Pump model and serial numbers.

What Is Not Covered

Algae, scale, staining, or mineral buildup.
Pump running dry or clogged filters.
Debris, pets, or wildlife.
Vandalism, misuse, or owner modifications.
Third-party service.
Freeze, flooding, or acts of nature.

Submit Warranty Request for Water Features

Important Pool Barrier and Water Safety Notice

Pool barriers, glass fencing, gates, latches, alarms, covers, and other safety features are important layers of protection, but they do not replace active adult supervision around water. Even when a pool barrier is designed or installed to meet applicable requirements, the homeowner remains responsible for supervising children, guests, pets, and anyone near the pool or water area; maintaining gates, latches, locks, alarms, barriers, and safety devices; complying with applicable state, county, city, HOA, and project-specific requirements; and using the pool area safely. A pool barrier is not a guarantee that drowning, injury, unauthorized access, or unsafe use cannot occur.

How to Request Warranty Service

Warranty and service requests must be submitted through AE's online warranty request process. This helps AE document the issue, review the project record, assign the right person, and respond clearly.

AE will review the request, project records, photos, warranty terms, maintenance history, manufacturer information, and site conditions to determine the appropriate next step. Submitting a warranty request does not automatically mean the issue is covered by warranty. If the issue is not covered, inspection fees, trip charges, service charges, repair costs, replacement costs, or diagnostic fees may apply.

Submit a Warranty Request

Urgent Safety Notice

For active electrical hazards, gas smells, major leaks, unsafe pool barriers, gate/latch failures, structural movement, or immediate life-safety concerns, stop using the affected area or system when safe to do so and contact the appropriate emergency, utility, or service provider.

This warranty request form is not a substitute for emergency response.

Warranty Changes Must Be in Writing

No salesperson, project manager, installer, subcontractor, employee, or representative may expand, modify, extend, or waive AE warranty terms unless the change is in a written document signed by an authorized AE representative.

Warranty repairs, replacements, adjustments, or service visits do not restart, extend, or renew the original warranty period unless required by law or expressly stated in writing.

Closeout Warranty Acknowledgment Language

Reference language used in AE closeout packets and project-specific warranty documents.

I acknowledge receipt of AE's Warranty & Care Details, version dated [insert date]. I understand that AE warranties covered workmanship only within AE's signed scope and that manufacturer warranties, material warranties, applicator warranties, product warranties, and independent trade warranties may be separate.

I understand that outdoor living improvements require routine maintenance and that failure to maintain the work, failure to keep records, neglect, misuse, third-party work, owner modifications, hidden conditions, acts of nature, vandalism, terrorism, or conditions outside AE's contracted scope may affect warranty coverage.

I understand that warranty requests must be submitted through AE's warranty request process and that submitting a warranty request does not automatically mean the issue is covered.

I understand that AE must be given a reasonable opportunity to inspect the issue before warranty coverage is determined.

This page is provided for general warranty and care information. It is not legal advice. The signed project agreement, approved change orders, manufacturer warranties, project-specific documents, and applicable law control. AE may update this page from time to time. Customers should refer to the warranty version applicable to their project documents.
Warranty Version Date: July 1, 2026