Protect what you built.
Maintenance, repair, warranty support and long-term care are kept on separate pathways from new-project sales — so a service question is never routed into a sales funnel.
Each feature below is available for select projects following an AE scope and feasibility review. AE confirms capability, service area, delivery model, partner coordination, and current availability before committing to a scope.
Pool service, equipment service, pool-startup support and automation service.
Service for AE-built water features and select existing systems.
Seasonal landscape care, irrigation audits and irrigation repair.
Paver repair, cleaning, sealing, joint-sand service and masonry repair.
Pet-turf cleaning, turf repair and seasonal care.
Outdoor lighting service agreements, AE LEDs support, glass repair, hardware replacement and pool-gate adjustment.
- • Outdoor Guardian is AE's primary long-term care program for AE-built projects.
- • Project Rescue is the pathway for taking over a stalled or failed-contractor project — distinct from standard service.
- • Expanded standalone service agreements (pool service, landscape maintenance, irrigation repair, paver sealing as recurring) are under owner review.
- • Warranty support routes to the existing Warranty Care path; safety-related requests are handled on their own track.
- • Care intent is captured during design so equipment, surfaces and finishes are chosen with realistic service in mind.
- • Equipment access, drain routing, sealable surfaces and lighting service points are designed-in, not retrofit.
- • Documentation (as-built, equipment list, finish schedule) is handed off so service stays accurate after the build.
- • Plan for service access before plant material or finishes are placed in front of equipment pads.
- • Specify finishes that match the household's realistic care commitment.
- • Choose lighting, fans, controllers and pumps with documented service support.
- Heat, UV, dust, monsoon rain and freeze cycles drive paver sealing, equipment service and irrigation audit timing.
- Mineral content in source water affects pool chemistry, fountain scaling and irrigation emitter life.
- Pre-monsoon and post-monsoon are the highest-value service windows for most systems.
- • Pool, water-feature and irrigation work is performed under the licenses, certifications and manufacturer guidelines applicable to each system.
- • Some repairs (gas, structural, electrical) require permits and licensed sub-trade involvement.
- • Recurring service intervals follow manufacturer guidance and Arizona-specific environmental cycles.
- • Warranty work is governed by the original AE scope of work, manufacturer warranty terms, and Arizona law — not by website copy.
- Step 1Share the idea
Describe the feature, the property, and how it fits the rest of the yard. Photos, sketches, and inspiration are welcome — they do not commit AE to a scope.
- Step 2Scope & feasibility review
AE reviews the request against current capabilities, delivery model, specialty-partner network, service territory, and project mix.
- Step 3Site & utility assessment
If the scope is a fit, AE confirms site conditions, setbacks, utilities, drainage, structural tie-ins, and any HOA or jurisdictional considerations.
- Step 4Design & engineering
Concepts are coordinated with the rest of the outdoor environment — not added as a bolt-on. Specialty engineering or licensed trade partners are brought in where required.
- Step 5Permits & approvals
Permits, inspections, HOA approvals, and any utility coordination are handled before construction begins. Requirements vary by jurisdiction and scope.
- Step 6Build & integrate
Construction is staged with the larger property plan so the feature looks designed-in, not retrofitted. AE coordinates the approved scope and approved trades.
- Step 7Aftercare
Long-term care guidance, scheduled service options, and warranty terms are confirmed at scope sign-off — never assumed.
- • New project, paid repair or maintenance, active-project support, warranty request, Guardian support and emergency/safety concerns are kept on separate pathways. A service request is never routed into the new-project sales funnel.
- • Standalone service agreements (pool service, landscape maintenance, irrigation repair, paver sealing as recurring) are available for select projects following an AE scope and feasibility review. Outdoor Guardian remains the primary care pathway for AE-built projects.
Not sure where it fits? Share the idea.
Some outdoor projects do not fit neatly into one category. AE will determine whether the scope aligns with our current capabilities, service territory, delivery model, and project mix.